While you roam around casually on the Jacket-Hub’s website you do not have to worry about any of our policies. You can freely search out all the items any time whenever you want. But when you like something and now you want to purchase the item, now it is high time for you to check out all our policies. Be it our privacy policy or return refund or exchange policy. Further, you can also have a keen eye on our shipment policy, payment method, or other pages which we have designed especially for our valuable customers.

While enjoying the shopping from Jacket Hub please remember that our first and foremost priority and concern is your privacy. Then note that we do not share any of your credit or debit card details with any third party nor do we rent, sell, or lease your private details.

Do we own any protection policy regarding underage children?

Children are so mischievous and that’s so true. But we have implemented the servers to tackle them. We own a policy of Children’s Online Privacy Policy Act (COPPA), according to this act and our server’s right implementation, any information which is given by a child under 13 will not be accepted.

Why do we collect your information?

To ship your product to your doorstep and for the convenient delivery process, we need the information of our respected buyers. By utilizing that information we made the delivery process feasible. When you shop online, definitely we need to know some of your basic data just like your Name, E-mail address, Postal address, and phone number to ship your desired product.

Where do we utilize your personal information?

We utilize your information like your address, name, and phone number to transfer your parcel to you. And credit and debit card details for the safe transaction of money. As without taking this information the delivery of the parcel will not be possible. But do not worry we do not keep your private data nor do we use that after delivering the product. Besides this, a thing that should also be in your knowledge is that we never share, lease, rent, or sell any of your data to any third party. We believe that this is an unethical act and really destroys the credibility of a side. While our faith is to build a strong and trustworthy relationship with our clients.

Do we retain your information?

Absolutely not, we do not retain the financial information of our customers. We use them for the delivery of your product. We keep that until we have safely delivered your product. We just send your name and address to the company which will be delivering the product but not your financial information. After that, we do not keep them at all.

How do we protect your data/ personal information?

Incredibly great innovations are being made in the IT industry continuously. Now where you are able to do transactions from your bank accounts concurrently you are also able to keep your pins encrypted. That’s why you should not have to be worried as we have implemented a number of servers and methodologies to keep your most private data secure. All the private information including your credit card details is transferred through the secure server layer (SSL) and converted to the payment gateway provider’s database. The team only has the right to see your information and keep the sensitive information secure. Other than that we or anyone else will not have access to your sensitive data.

After getting done with the complete process of delivering your product, we no longer keep the data and discard them except for some of your details like your name, e-mail address, and your order history. Apart from this, we do not retain any data.

Do we need to sign up even if we are just visiting the website?

No, you do not have to sign up or log in to just visit the site when you are not doing shopping. However, when you take a step ahead and decide to shop for your favorite look then it is mandatory to sign up on our website for the sake of successful order placing. Otherwise, you will not be able to do that.

Do we use cookies? What’s the purpose of using them?

To give our website users an exceptional experience of shopping and visiting a site, yes we do use cookies. These are the tiny data files that we use further when you revisit our site for a better experience. These tiny files let us know better about your activity and interest in the products.

Change in the policy:

According to the need of the time, our privacy concerns and needs also get changed. That’s why occasionally we also have to change our policies accordingly. Note that we reserved all the rights to update and change the policies of our website. All our customers are requested to keep themselves updated with our recent policies and terms and conditions. 

Secure transaction process

When you make any transaction on our website, all your personal data remains encrypted and none of us have access to see that. Nor do we sell, rent, lease, or share that information with any third party for misuse. It remains confidential. We just can use and go through your general data like your name, address, phone number, and email address. And we share your phone number, name and address just with the courier service company, that too for the sake of delivering your parcel. 

Still, have any ifs and buts?

Now as we have finished with all the faqs and our policies we hope that we have cleared all your doubts and have answered all your queries. After going through all our pages, if you still find any hassle in shopping or want to ask anything else, just feel free and contact our team at: [email protected] They are always there to help you out.

We have intended to craft this privacy policy of our for all our customers. By keeping all the key points of someone’s privacy concern in our mind, our experts have jotted down this perfectly. So now have a brief read of it and get satisfied with your every query.